1. INTRODUCTION

Welcome to Super Tutor, an AI-powered educational platform designed to help students prepare for school, college, and entrance examinations. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Super Tutor ("Company," "we," "us," or "our") governing your access to and use of the Super Tutor application, website, and services (collectively, the "Service").

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Service on behalf of a minor, you represent that you are the legal guardian of such minor and assume all responsibility for their use of the Service.

2. ELIGIBILITY

The Service is intended for users who are at least in 5th standard (grade) or above. If you are below the age of 18 years, you represent that you have obtained parental or guardian consent to use the Service, and your parent or guardian has read and agreed to these Terms on your behalf.

3. ACCOUNT REGISTRATION

• 3.1 To access certain features of the Service, you must register for an account. During registration, you will be required to provide certain information, including your mobile number and name. You may voluntarily provide additional information such as email address, date of birth, and educational details.
• 3.2 You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
• 3.3 You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

4. SERVICE DESCRIPTION

• 4.1 Super Tutor is an educational platform that provides AI-powered learning resources, practice materials, and personalized learning recommendations to help students prepare for their academic curricula and examinations.
• 4.2 The content and features available on the Service may vary based on your subscription plan, educational level, and other factors.

5. SUBSCRIPTION AND PAYMENT TERMS

• 5.1 Super Tutor offers subscription-based access to its content and features. Subscription plans may be offered on a per-subject, per-month basis.
• 5.2 Pricing information will be clearly displayed on the Service before you complete a purchase. All prices are in Indian Rupees and inclusive of applicable taxes unless otherwise stated.
• 5.3 Payment methods accepted will be specified on the Service. By providing payment information, you represent that you are authorized to use the selected payment method.
• 5.4 Subscriptions automatically renew at the end of each subscription period unless cancelled by you at least 24 hours before the renewal date.

6. REFUNDS AND CANCELLATIONS

• 6.1 All subscription purchases are final and non-refundable except as expressly provided in these Terms or as required by applicable law.
• 6.2 You may cancel your subscription at any time through your account settings or by contacting our customer support. Upon cancellation, you will continue to have access to the subscription features until the end of your current billing period.
• 6.3 No partial refunds will be issued for unused subscription periods or downgrades made during a billing cycle.
• 6.4 In exceptional circumstances, such as technical issues preventing access to the Service for an extended period, Super Tutor may, at its sole discretion, offer a partial or full refund.
• 6.5 If you believe you are entitled to a refund, you must submit a refund request to our customer support within 7 days of the charge date, clearly stating the grounds for your request.

7. USER CONDUCT

• 7.1 You agree to use the Service only for lawful purposes and in accordance with these Terms.

7.2 You agree not to:

• 7.2.1 Use the Service in any way that violates any applicable law or regulation;
• 7.2.2 Attempt to gain unauthorized access to any portion of the Service or any other systems or networks connected to the Service;
• 7.2.3 Use any automated means, including bots, scrapers, or spiders, to access the Service or collect content from the Service;
• 7.2.4 Interfere with or disrupt the integrity or performance of the Service or data contained therein;
• 7.2.5 Attempt to decompile, reverse engineer, disassemble, or hack the Service, or defeat or overcome any encryption technology or security measures implemented by us;
• 7.2.6 Share your account credentials with third parties or allow others to access your account;
• 7.2.7 Use the Service to cheat on examinations or engage in academic dishonesty;
• 7.2.8 Upload, post, or transmit any content that infringes intellectual property rights or violates privacy rights of any third party;
• 7.2.9 Harass, abuse, or harm another person or entity, or attempt to do so; or
• 7.2.10 Upload, post, or transmit any content that is illegal, fraudulent, misleading, or otherwise objectionable.

8. INTELLECTUAL PROPERTY RIGHTS

• 8.1 The Service and its content, features, and functionality are owned by the Company and its licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
• 8.2 Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal, non-commercial educational purposes.
• 8.3 Nothing in these Terms grants you any right, title, or interest in or to any intellectual property owned by the Company or its licensors.

9. USER CONTENT

• 9.1 You retain ownership of any content that you submit, post, or display on or through the Service ("User Content").
• 9.2 By submitting User Content to the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, modify, and display your User Content for the purpose of providing, improving, and promoting the Service.
• 9.3 You represent and warrant that your User Content does not violate the rights of any third party, including intellectual property rights and privacy rights, and complies with these Terms and all applicable laws.

10. DISCLAIMERS AND LIMITATIONS

• 10.1

  No Guarantees of Results: The Super Tutor Service is provided as an educational resource and study aid only. We do not guarantee any specific examination results, grades, or academic performance. Your results will depend on various factors, including your own effort, time committed to study, and individual learning abilities.

• 10.2

  Educational Information: The information provided through the Service is for educational purposes only. While we strive to ensure that the educational content is accurate and up-to-date, we make no representations or warranties about the completeness, reliability, or accuracy of this content. You acknowledge that education board syllabi, examination patterns, and academic curricula may change, and we may not immediately reflect such changes in our content.

• 10.3

  AI Technology Limitations: You understand that Super Tutor uses artificial intelligence technology, which has inherent limitations. The AI may occasionally provide incomplete or inaccurate information. We encourage you to verify important information through official educational resources.

• 10.4

  AS IS Service: THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

• 10.5

  Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THE SERVICE.

• 10.6

  Maximum Liability: IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT PAID BY YOU TO US FOR ACCESS TO THE SERVICE DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY, OR INR 5,000, WHICHEVER IS LESS.

11. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these

12. TERM AND TERMINATION

• 12.1 These Terms will remain in full force and effect while you use the Service.
• 12.2 We reserve the right to suspend or terminate your access to the Service, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
• 12.3 Upon termination, your right to use the Service will immediately cease.

13. PRIVACY POLICY

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your information.

14. MODIFICATIONS TO THE SERVICE AND TERMS

• 14.1 We reserve the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
• 14.2 We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the updated Terms on the Service and updating the "Last Updated" date at the top of these Terms.
• 14.3 Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

15. DISPUTE RESOLUTION

• 15.1 Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996, of India.
• 15.2 The language of the arbitration shall be English.
• 15.3 Nothing in this section will prevent either party from seeking injunctive or other equitable relief from the courts for matters related to data security, intellectual property, or unauthorized access to the Service.

16. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

17. MISCELLANEOUS

• 17.1 Entire Agreement: These Terms, together with the Privacy Policy and any other legal notices published by us on the Service, shall constitute the entire agreement between you and us concerning the Service.
• 17.2 Waiver: No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
• 17.3 Severability: If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.
• 17.4 Assignment: You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may freely assign or transfer these Terms without restriction.
• 17.5 Contact Information: For questions about these Terms, please contact us at support@supertutor.in

By using the Super Tutor Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

1. INTRODUCTION

Super Tutor ("we," "our," or "us") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Super Tutor application, website, and services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

If you are under 18 years of age, please ensure that your parent or legal guardian has reviewed and agreed to this Privacy Policy on your behalf.

2. INFORMATION WE COLLECT

We collect several types of information from and about users of our Service:

2.1 Information You Provide to Us

Required Information:

• 1. Mobile number
• 2. Name

Optional Information:

• 1. Email address
• 2. Date of birth
• 3. Educational details (current standard/grade, school/college, board of education, etc.)
• 4. Other profile information you choose to provide

Subscription and Payment Information:

• 1. Payment method details
• 2. Billing information
• 3. Transaction history

User Content:

• 1. Answers to practice questions
• 2. Study notes
• 3. Learning preferences
• 4. Performance data

2.2 Information Collected Automatically

When you use our Service, we may automatically collect certain information, including:

Device Information:

• 1. Device type and model
• 2. Operating system
• 3. Mobile device identifiers
• 4. IP address

Usage Information:

• 1. Features accessed
• 2. Time spent on various modules
• 3. Study patterns
• 4. Performance metrics
• 5. Learning progress
• 6. Error logs

Log Data:

• 1. Access times
• 2. Pages viewed
• 3. App features used
• 4. App crashes and system activity

2.3 Cookies and Similar Technologies

We may use cookies, local storage, and similar technologies to collect information about how you use our Service. These technologies help us analyze usage patterns, personalize your experience, and improve our Service.

3. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

3.1 To Provide and Improve Our Service

• 1. Creating and maintaining your user account
• 2. Providing personalized learning recommendations through our AI technology
• 3. Analyzing your performance to tailor educational content
• 4. Improving our algorithms and educational materials
• 5. Developing new features and offerings
• 6. Troubleshooting technical issues

3.2 For Communication

• 1. Sending service-related notifications (such as updates, security alerts, and support messages)
• 2. Responding to your inquiries and support requests
• 3. Sending promotional communications (if you have opted in)
• 4. Providing information about new features or offerings

3.3 For Administration and Security

• 1. Verifying your identity
• 2. Processing payments and managing subscriptions
• 3. Enforcing our Terms of Service
• 4. Protecting against fraudulent, unauthorized, or illegal activity
• 5. Ensuring the security and integrity of our Service

3.4 For Analytics and Research

• 1. Analyzing usage trends and patterns
• 2. Evaluating the effectiveness of our educational content
• 3. Conducting research to improve learning outcomes
• 4. Generating aggregated, non-identifiable insights about educational performance

4. DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• 1. Payment processors
• 2. Cloud hosting providers
• 3. Analytics providers
• 4. Customer support services
• 5. Email service providers

All such third parties are required to maintain the confidentiality of your information and are prohibited from using it for any purpose other than providing services to us.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Service of any change in ownership or uses of your information.

4.4 With Your Consent

We may disclose your information for any other purpose with your consent.

4.5 Aggregated or De-identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, educational, or analytical purposes.

5. DATA SECURITY

• 1. We have implemented appropriate technical and organizational measures to protect the security of your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.
• 2. However, the transmission of information via the internet and mobile platforms is not completely secure. While we strive to protect your personal information, we cannot guarantee the security of your information transmitted through our Service. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.

6. DATA RETENTION

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to delete your account, you may do so through the settings in the app, or by contacting us. Please note that some information may be retained in our backup systems for a certain period of time, or as required by law.

7. YOUR RIGHTS AND CHOICES

7.1 Account Information

• You can review and update your account information by logging into your account settings. If you would like to delete your account, you may do so by contacting us at [CONTACT EMAIL/PHONE].

7.2 Communications Preferences

• You may opt out of receiving promotional communications from us by following the unsubscribe instructions included in each communication or by updating your communication preferences in your account settings. Please note that even if you opt out of receiving promotional communications, we may still send you service-related communications, such as notices about your account or subscription, or changes to our terms, conditions, or policies.

7.3 Your Rights Under Indian Law

Under the applicable Indian data protection laws, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, you have certain rights regarding your personal information, including:

• 1. The right to access your personal information
• 2. The right to correct inaccurate or incomplete information
• 3. The right to withdraw consent for the processing of your personal information
• 4. The right to seek remedy for any unauthorized disclosure of your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. CHILDREN'S PRIVACY

Our Service is intended for users who are at least in 5th standard (grade) or above. We do not knowingly collect personal information from children below 5th standard. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately, and we will take steps to remove that information from our servers.

For users between 5th standard and 18 years of age, we require parental consent for account creation and data collection. By allowing your child to use our Service, you represent that you have given consent for the collection and use of your child's personal information as described in this Privacy Policy.

9. CHANGES TO OUR PRIVACY POLICY

• We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (if you have provided your email address) or by posting a notice on our Service prior to the changes becoming effective. The date this Privacy Policy was last revised is identified at the top of the page.
• We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. INTERNATIONAL DATA TRANSFERS

Our operations are primarily conducted in India, and your information is stored and processed on servers located in India. By using the Service, you consent to the transfer of your information to India and to the processing of your information in India.

11. THIRD-PARTY LINKS AND SERVICES

Our Service may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to such third-party services. We recommend that you review the privacy policies of any third-party services that you visit or use.

12. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: support@supertutor.in

By using the Super Tutor Service, you acknowledge that you have read and understood this Privacy Policy.